Hillsborough, NC
COVID-19 Testing FAQ’s
IndyCare is an official COVID-19 testing site listed with the North Carolina Department of Health. The following are frequently asked questions about our testing services.
What is the turnaround time for test results?
The COVID rapid test results are available within 15 minutes. The PCR diagnostic test results are usually available within 1-2 days. The laboratory antibody test results are usually available within 24hrs. We will notify you of your test results and they will also be available in your patient portal.
How do I get my Test Results?
We will contact you once your results are available either by text or phone call. Your results will also be available in the IndyCare Patient Portal which is accessible here. You can also get your results directly from the lab by signing up for their patient portal. If you are getting tested for Travel your results will be sent directly from the lab by text or email and will not be available in the IndyCare patient portal.
Do you provide testing for travel?
Yes, we provide a travel testing service with guaranteed results turnaround times. Our travel testing is a non-invasive saliva PCR test which is the type of test most commonly required for travel. The test result report contains all of the standard details required for international travel. It is not covered by insurance and does not require a medical visit with the doctor. Follow this link to schedule a travel test. The cost is $139 with next-day results (Mon - Fri). We also offer an expedited same-day results service for an additional $100 (Mon - Fri). Saturday travel testing results take 1-2 days. Your travel test results will be delivered to you by text message.
Does insurance cover the COVID-19 testing?
Yes, all major insurance plans currently cover the cost of COVID-19 related medical visits and testing with zero copay or deductible. Insurance companies periodically update their coverage policies so please check the policy of your specific insurance plan to ensure cost-free coverage for you is still in place.
What if I don’t have insurance?
You can still get tested if you don’t have insurance. There is a COVID-19 uninsured treatment fund that can cover the cost of medically necessary testing. IndyCare will submit an application on your behalf to this fund to cover the cost of your testing.
How much does the test cost if I want to pay out of pocket?
The cost for the Covid-19 PCR test is $139, the rapid antigen test is $99 and the rapid antibody test is $79.
Do I need to have a visit first to get tested?
Yes, our policy is that an IndyCare medical provider must evaluate you as a patient, document the reason for your testing and possible medical necessity, determine the best test for your situation, and explain how to interpret the results. Travel testing scheduled through our travel testing service does not require a visit with the medical provider.
Are your Covid-19 tests FDA approved?
All of the COVID-19 tests provided at IndyCare have received an Emergency Use Authorization from the FDA.
I’ve been exposed to someone positive for COVID-19. Should I get tested?
If you have come in close contact with someone who has tested positive for COVID-19, it is recommended that you get tested. For best results, you should wait 5 days from the time you were exposed before getting tested.
Do you have the COVID-19 Vaccine available?
Yes, we have the Pfizer COVID-19 vaccine available for anyone 16 and older. Schedule your vaccine appointment here.
How do I schedule a COVID-19 Vaccine appointment?
We offer Covid vaccine appointments weekly on Tuesday, Wednesday, Thursday, and Sunday. To schedule a vaccine appointment go here. Note we do not accept walk-ins for the Covid vaccination.
If I had my first COVID Vaccine somewhere else can I get my 2nd shot from IndyCare?
Yes as long as your first shot was also for the Pfizer vaccine. Make sure you wait 3 weeks after your first shot to schedule your second shot.